Practice News
ICB CHECKING PATIENT'S ADDRESSES
The NHS North East and Cumbria ICB (our Health Authority) and PCSE (Primary Care Support England) often check with patients if they are still living at the same address if a letter has been returned to screening invites, ie breast or bowel screening or the patient hasn't responded. If you receive a letter from them Primary Care Support England and you are still living at that address, you must contact them and not us to confirm this otherwise they will remove you from our list.
Thank you.
DISPENSARY CLOSING TIME
The dispensary closes at 6pm and you are therefore unable to collect medication after this time. This is detailed in the Prescriptions/Dispensing part of the website.
HEALTH AND WELLBEING CLINIC
Due to unforeseen circumstances, there will be no H&WB clinics in the near future. The Network are going out to advert in the next couple of weeks but it is unlikely that anyone will be in post and running clinics until February. We are extremely sorry as we know there are many patients who attended the clinic but it is out of our control.
Continuity of Care
Patients with ongoing problems have better outcomes when looked after by the same GP. We therefore encourage patients to stick to being cared for by the same GP where practicable. Our staff will try to help our patients achieve this goal. Sometimes this may mean being asked to wait a day or two to see your regular GP if the problem is not urgent even though there might be sooner appointments with other GPs.
SURGERY CLOSED LAST THURSDAY OF EACH MONTH
We will be closed on the last Thursday of each month between 1pm and 4pm for staff meetings and training. You will not be able to collect medication during this time
If you need non urgent medical advice please call 111. In an emergency dial 999.
If you need to speak to a doctor urgently which can't wait until we resume surgery at 4pm, a mobile number will be available on our answering machine.
Page created: 03 January 2023